Built from experience inside public and private organizations.
The idea for ReportAProblem comes from a pattern that shows up in many government agencies and companies: a quiet fear that once something is documented, there may be liability if it isn’t fixed quickly enough.
“If we know about it, and don’t act, then we can be held liable.”
That kind of thinking can turn into a reason not to write things down at all.
When problems stay unofficial, dangerous conditions linger, and the public has no proof they ever tried to warn anyone — whether the issue is on a city street, at a school, in an apartment complex, or at a private workplace.
ReportAProblem.com exists to change the incentives. When you use this site, there’s a clear trail:
- • A copy of your complaint
- • Who it was sent to (public or private)
- • The date and time it was sent
That way, public agencies and private companies can’t claim they didn’t know—and responsible staff have a documented reason to take action. The story behind the idea doesn’t depend on any one meeting or agency; it reflects a broader, well-known tension between risk, liability, and transparency.
For citizens & community members
- • Simple form, even if you don’t know who to contact.
- • Time-stamped record of your report for your files.
- • Optional follow-up reminders so you can check progress.
- • Works for city streets, schools, housing, workplaces, and more.
For agencies & private owners
- • Clear, structured reports instead of vague complaints.
- • Better documentation for risk, maintenance, and liability.
- • Opportunity to show you respond when the public speaks up.
- • Insight into patterns of hazards across your streets or properties.
Interested in direct integrations or dashboards for your city, district, or property portfolio? Contact us to talk about partnerships.